Return And Exchange

We accept returns and exchanges within 2 days of the delivery date. To be eligible for a return or exchange, the following conditions must be met:

• The product must be in its original, sealed, and unopened packaging.
• The item must be unused, and the cellophane wrapping (if applicable) must be intact.
• All accompanying materials (e.g., product booklets, sampling vials, or promotional items) must be returned in their original condition.
• Proof of purchase (order number or receipt) is required.

Please Note: Opened, sprayed, or used perfumes cannot be returned or exchanged for hygiene and safety reasons, unless the product is defective or damaged.

If you receive a product that is damaged during shipping, factory defective, or incorrect, please contact us immediately at gomlaperfume@gmail.com within 2 days of delivery.

• Please include your order number and clear photos of the damaged or incorrect item.
• We will cover the return shipping costs for defective or incorrect items and arrange for a replacement or a full refund.

Sale items, promotional bundles, and custom-prepared fragrances are considered Final Sale and cannot be returned or exchanged.