Return Window
You have [24 / 48] Hours from the delivery date to request a return.
Due to the nature of fragrance products and health regulations, we accept returns only under the following conditions:
Undamged & Unused:
The item must be in its original condition, undamaged, unused.
Original Packaging:
The product must be returned in its original box and packaging.
Damaged or Defective Items
Please contact us within 48 hours of delivery at fragrancefantasy.online@gmail.com.
Include your Order Number and clear photos of the damaged packaging and bottle.
We will assess the damage and send a free replacement or issue a full refund after inspection.
Return Shipping Costs
Shipping cost: If you are returning an opened item , you are responsible for the return shipping costs.
